Reviews

Friendly, no high pressure sales, salesman was kind, considerate and listened to my needs and concerns.

Repair done day after dropoff and cause was well explained.

Was in Chelsea for a family affair when my check engine light came on. I made an appointment online for Monday morning. They called me before the appointment to get more information for my car problems. Brought the car in and waited for a response to what the problem was and how long it would take after that they were checking on it they had the shuttle take me back to my hotel. I called Monday afternoon and within half an hour of calling they told me what the problem was when it would be fixed and they were ordering the part to be delivered. they called the next morning saying they had received the part the vehicle was fixed. It was fixed sooner than originally stated as the part was delivered earlier and vehicle was ready. . They were all very nice and answered all my questions. They had me feeling a lot better about the situation as I was very concerned about the possibility it could be something major. This would be the dealership service department that I would not hesitate to use if in Chelsea.

Fine, was glad that my Onstar works again. This is not about the dealership, but it seems that the Onstar hardware, a very expensive component, should not have failed in mid-2024 in a 2022 Envision. Makes me wonder is a GM car should be considered for our next car purchase.

The team was very kind and helpful and made sure that I received the deal I was promised.

Joel does a great job. Always friendly and professional

All around excellent dealership!

I was impressed with how this dealership treated my wife and I. We visited a half dozen others before ending up at the Chelsea dealership. CJ, Garth, and Joseph made our first new car purchase a wonderful and seamless experience.

Good service and professional.

A mixed result. One of the Service items did not go well. Transmission leaking after being serviced. Leak discovered Saturday morning. Dealership unable to provide any service / loaner for the weekend. Had to borrow a vehicle from a relative. Monday morning the dealership was very responsive. Much appreciated. Dealership absorbed the costs to tow my truck and to correct the Transmission leak. Happy ending.